Arista Inks further warrants its ink cartridge/botle to function as intended and in a normal fashion in its designated printer. Should a cartridge fail for any reason other than mishandling, misuse, abuse or negligence, Arista Inks will replace the cartridge through its dealer representative, or company representative where applicable, with a new cartridge/botle of like kind.
Arista Inks will provide warranty repair or replacement (at its sole discretion and approval) of any print head(s) or parts that fail as a direct result of Arista Inks’s Ink products provided for the period covering OEM manufacturer’s warranty coverage excluding consumable parts (Ex. Wipers / S-dampeners/ filters/pumps). Company or person requesting warranty repair shall contact Arista Inks for pre-authorization and selection of a qualified repair technician to service the equipment prior to performing service on the equipment. Failure to request pre-authorization for service repair and selection will result in denial of a warranty claim.
Machines out of OEM warranty will also qualify for replacement of any print head(s)/ parts that fail as a direct result of Arista Inks’s Inks products and or systems provided, excluding consumable parts (Ex. Wipers/ S-dampers filters/pumps).
Arista Inks’s liability under this limited warranty is limited to (a) cost of replacement parts directly damaged by the use of Arista Inks Ink, and (b) 500 EUR in expenses directly associated with a technician’s labor in the replacement of damaged parts.
The warranty period will be in effect as long as customer is using Arista Inks Inks on an exclusive basis and adheres to normal maintenance requirements stated in the OEM Printers Users Manual. Arista Inks Inks used in conjunction with any other inks other than the OEM inks will not be subject to this warranty statement.
Arista Inks will not be liable for labor or material coArista Inks associated with graphic production, graphic application, equipment downtime or any other consequential damages including loss of profits or potential business sales, arising out of a warranty claim. It is the users responsibility to secure the equipment and surrounding area to prevent damage from potential ink spills, or other damages arising from a warranty claim. Arista Inks is not responsible for damages that may arise from ink spills outside of the printer or from improper care, maintenance or repair of equipment associated with normal operation.
Arista Inks further warrants its ink cartridge to function as intended and in a normal fashion in its designated printer. Should a cartridge fail for any reason other than mishandling, misuse, abuse or negligence, Arista Inks will replace the cartridge through its dealer representative, or company representative where applicable, with a new cartridge of like kind.
Service calls that are conducted with the discovery that the service call was not an ink related one will be charged to the customer at the service policy rate listed in the Arista Inks Service Call rate sheet. Should a call be performed by someone other than a trained Arista Inks service technician, then a local technician will be hired. Arista Inks will cover expenses charged by the service technician up to 500 EUR.